Scary Shopping
At my local grocery store, they've started this new policy. Without warning, employees will walk up to you and say "hello!". They've no doubt been told to do this, but I don't get it. It's startling, and unnecessary, and makes me afraid to shop there.
posted by LAGuy @ 1:44 AM
4 Comments:
Supposedly, there's some sort of a 10-foot rule: if you're within 10 feet of a customer who's not being helped, you're to say "Hi" and offer assistance.
I didn't know it applied in grocery stores, though.
I already thought it really creepy when they'd always yell "hi, welcome to blockbuster!" My strategy is to yell "hi!" just before they do -- seems to take them off their game.
This is a progression of in-your-face marketing forced on the minimally waged. I recall highly offended as a teen when the McDonald's counter help would mechanically ask "and would you like a cherry pie with that?" ("Why? Did it sound like I goddamn ordered a cherry pie?")
When I used to work at a fast food place, they taught us to "complete the triangle"--drink, fries and sandwich. If one was left out, ask them if they wanted it. Occasionally during special promotions, they'd tell you to bring those up as well.
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